We are committed to providing exceptional service for your website. In order for us to be as efficient and accurate as possible, there are a few best practices we’d like to share with you:
CLIENT MAINTENANCE REQUEST FORM
BEST PRACTICES
1. Each request should be a separate form. Please do not send a list of edits to be completed. When there are multiple edits in one request it can create a bottleneck and have a negative impact on our efficiency.
2. Include as much information as possible. Things like screenshots, detailed descriptions, error numbers, videos, etc. — the more information you include the less chance for a lot of back and forth.
3. Send written copy, not screenshots. If you are sending in written copy that you would like posted/updated, please be sure to include it in a format that we can highlight, copy, and paste — not a screenshot or image.
4. Remember to include any files that you would like uploaded. Things like images, documents, recordings, etc.
2. Include as much information as possible. Things like screenshots, detailed descriptions, error numbers, videos, etc. — the more information you include the less chance for a lot of back and forth.
3. Send written copy, not screenshots. If you are sending in written copy that you would like posted/updated, please be sure to include it in a format that we can highlight, copy, and paste — not a screenshot or image.
4. Remember to include any files that you would like uploaded. Things like images, documents, recordings, etc.
